SHIPPING AND RETURN POLICY
SHIPPING
Thank you for visiting and shopping at CARLOVANCLOTHING.COM. Following are the terms and conditions that constitute our Shipping Policy. Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world!
DOMESTIC SHIPPING POLICY
All orders that are in stock will ship within 5-7 business days once order is approved.
This does not include preorders.
Orders are not shipped on weekends or holidays.
Shipping charges for your order will be displayed at checkout.
EXPRESS Shipping options ARE NOT AVAILABLE.
Shipment |
Estimated delivery time |
Estimated Shipment cost |
Standard item |
5-7 business days |
7.48 |
Heavy or Multiple items |
5-7 business days |
$9.48 |
Overnight |
NOT AVAILABLE |
|
* Free Shipping (5-7 business days) is only available for orders $125 and up using discount code SHIP2020. Please note, that this discount code can NOT be used with other discount codes.
INTERNATIONAL SHIPPING POLICY
We do offer international shipping outside of the U.S. All orders are also processed within 48 business hours of the order date. If Item is in stock and is not a preorder it ships within 5 business days. Orders are not shipped on weekends. Shipping charges will vary depending on the designated location of your order.
EXCHANGE POLICY
WE HAVE AN EXCHANGE ONLY POLICY.
NO REFUNDS.
Please read below on how to process an exchange.
For A Complete And Successful Exchange: All Exchanges Must Be Mailed And Sent To The Address Listed:
ATT: EXCHANGE
Carlo Van
1149 main street
springfield, unit H 30511
01103-9998, MA, USA
**ALL SALES ITEMS ARE FINAL SALE.**
EXCHANGES can be made for UNWORN AND UNWASHED CLOTHING within (5) days after you've received the item. Any items that are sent back for exchange have to be in SELLABLE condition (smoke free, unworn, no stains, etc.) Or we will not accept it!
NO REFUNDS.
Here are our Guidelines for Exchanges:
- The purchaser will be responsible for shipping costs associated with the return items.
- The seller will be responsible for shipping cost associated with shipping the exchange.
All Exchanges Must Be Mailed And Sent To The Address Listed:
ATT: EXCHANGE
Carlo Van
1149 main street
springfield, unit H 30511
01103-9998, MA, USA
**ALL SALES ITEMS ARE FINAL SALE.**
For any assistance of any order please email us at support@carlovanclothing.com. Please make sure to include all relevant information like your order number, item name, size and color so we can better assist you